An error was recorded in the "Diia" app in the birth certificate record, where the place of birth "city of Kostyantynivka, Donetsk region" was listed as the "Russian Federation". The corresponding screenshot was published by social media users.
"Diia" explained that the reason for the error is the incorrect entry of the archival record of the act by the registrar into the NAIS database, on the basis of which the data in the mobile application is generated.
Here is Diia, this is how they can conduct elections.👇Screenshots do not burn."City of Kostyantynivka, Donetsk region, Russian Federation" — meet — this is Diia and its vision of Ukraine’s territorial integrity. Diia was fostered and greatly loved by Zelenskyy and digital Fedorov. Although it was developed pic.twitter.com/hayA9uTImX
— Serhii Sokolov (@Serhii_Sokolov) September 14, 2025They assured that the NAIS team is already working on correcting the situation and a global solution to prevent similar cases from occurring again.
It should be noted that "Diia" is not the operator of the registries. The app only displays information from state registries.
NAIS is a state enterprise created by the Ministry of Justice, engaged in the creation, maintenance, and support of state registries, automated systems, databases, and other information systems within its competence.